How HOBBYWING Team in North America responding to COVID-19
How HOBBYWING Team in North America responding to COVID-19
Our highest priority is to do our part to help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.
Daily operation:
HOBBYWING North America will continue to operate with its daily operations. Although we are committed to process and ship out orders the same day or within 1 business day, please understand that once a package leaves our warehouse, it is the hands of the courier service.
As soon as we process an order, you will receive an order confirmation and the tracking number via email. Please contact the carrier directly for the shipping status, or you can review the status through their online shipping status web page.
Check USPS to see if your area has been affected: https://about.usps.com/newsroom/service-alerts/welcome.htm
Check UPS to see if your area has been affected: https://www.ups.com/us/en/about/news/important-updates.page
Check DHL to see if your area has been affected: https://www.dhlexpress.nl/en/corona-update
Event sponsorship
Considering the circumstances of the COVID-19, HOBBYWING is effectively canceling all sponsored events until further notice. We will continue to evaluate this situation throughout this period before making any other long-term announcements. We acknowledge that an unexpected event cancellation can be a hardship on your end but the safety of attendees and support-staffs always comes first.
We share the concern of the global community and hope the virus can be contained and eradicated as quickly as possible.
For more information, we encourage you to visit WHO’s Q&A on coronaviruses (COVID-19) and the CDC’s FAQ on the issue.
Thank you for your understanding and continued support.
We will be updating the latest news of HOBBYWING operations at our North America online site.
https://www.hobbywingdirect.com/blogs/news/
You can also check the status at Facebook.com/Hobbywing.NA
Team HW
